Introduction

Welcome to Wick & Wax Apothecary (“Company”, “we”, “our”, “us”)! These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website located at www.wickwaxapothecary.com (together or individually “Service”) operated by Wick & Wax Apothecary LLC.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. Please read it below under "Privacy Policy".

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at hello@wickwaxapothecary.com so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.

Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at hello@wickwaxapothecary.com

Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that:

1. you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that
2. the information you supply to us is true, correct, and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

Refunds

We issue refunds for Contracts within 30 days of the original purchase of the Contract.

Content

Content found on or through this Service is the property of Wick & Wax Apothecary LLC or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

• In any way that violates any applicable national or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain

 

Privacy Policy

Introduction

Welcome to Wick & Wax Apothecary (“Company”, “we”, “our”, “us”)! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wickwaxapothecary.com (the “Site”), purchase our products, or use our services.

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

Personal Information

When you interact with us through the Site, we may collect the following personal information from you:

• Contact Information: Name, email address, mailing address, phone number.
• Payment Information: Credit card number, billing address, and other payment-related information.
• Account Information: Username, password, and other registration information.
• Order Information: Details of products you have purchased from us.

Non-Personal Information

We may also collect non-personal information about you, which includes:

• Technical Data: IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and clickstream data.
• Usage Data: Information about how you use our Site, products, and services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Maintain Our Services: Including processing transactions and delivering products.
• To Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To Personalize Your Experience: Your information helps us to better respond to your individual needs.
• To Process Transactions: Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To Send Periodic Emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. You may unsubscribe at any time.
• To Administer a Contest, Promotion, Survey, or Other Site Feature: Your information helps us manage these activities.

 

      How We Protect Your Information

• We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

  Sharing Your Information

  We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

  Third-Party Services

  We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.